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Privacy Policy

Effective Date: March 10, 2020
Last Updated: April 1, 2026

Innovation Packing Group LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
1.1 Information You Provide Voluntarily
We collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing and shipping information

  • Any other information submitted through forms, quote requests, or communications
     

1.2 Automatically Collected Information
We may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited, time spent, and referring URLs

  • Cookies and tracking technologies
     

2. Legal Basis for Processing (if applicable)
Where required by applicable law, we process your personal information based on:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations
     

3. How We Use Your Information
We may use your information for the following purposes:

  • To respond to inquiries and provide quotations

  • To process transactions and fulfill orders

  • To communicate with you regarding your requests or business relationship

  • To improve our website, services, and operations

  • To detect, prevent, and address fraud or security issues

  • To comply with legal and regulatory requirements
     

4. Disclosure of Your Information
We do not sell or rent your personal information.
We may disclose your information in the following circumstances:

  • To service providers (e.g., hosting platforms, payment processors, logistics providers)

  • To comply with legal obligations, court orders, or governmental requests

  • To protect our rights, property, or safety, or that of others

  • In connection with a merger, sale, or transfer of company assets

All third parties are expected to handle your information securely and in accordance with applicable laws.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Operate and maintain our website

  • Analyze usage and performance

  • Improve user experience

You may disable cookies through your browser settings; however, doing so may affect website functionality.

6. Data Retention
We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, accounting, or reporting obligations

  • Resolve disputes and enforce agreements
     

7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices
Depending on your jurisdiction (including California residents under the California Consumer Privacy Act), you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your personal data

  • Opt out of certain data uses

  • Request information about how your data is shared

To exercise your rights, please contact us using the information provided below.

9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those third parties.

10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

11. International Users
If you access our website from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Intellectual Property and Trademarks
All content on this website, including but not limited to text, graphics, logos, product names, designs, and branding elements, are the property of Innovation Packing Group LLC or its licensors and are protected by applicable intellectual property laws.
SIMPLIG® is a registered trademark of Innovation Packing Group LLC.
“Innovation Packing Group” and related names, logos, and branding elements may also be trademarks or trade names of the Company.
No portion of this website may be copied, reproduced, distributed, or used without prior written consent from the Company.

13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after any changes constitutes acceptance of those changes.

14. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Innovation Packing Group LLC
Email: info@ipgusa.com
Orders: orders@ipgusa.com
Accounting: accounting@ipgusa.com

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